The Microsoft Exchange service in your profile is missing required information. Verify you are connected to the network and are using the proper server and mailbox name. I tried to set it up on Outlook (desktop) but was met initially with a failure to sync, subsequently by a complete failure of Outlook to launch and a cascade of error messages beginning with "Outlook cannot log on. After creating the personalized email (eg. After noticing that my Microsoft 365 subscription offered a personalized email with a godaddy domain, I decided to try it. I think I stumbled across a variation of this issue. Open the new profile in outlook and check whether it works normally. Choose Prompt for a profile to be used.ĩ. Click OK>Next>Wait for configuration to complete>Finish Ĩ. Click Advanced tab, fill in the information as shown in the following figure ħ. Click Outgoing Sever tab, select My outgoing server (SMTP) requires authentication and Use same name as my incoming mail server Ħ. It should be noticed that please fill in the user name as the account of ĥ. Choose>POP or IMAP>fill in the information as shown in the following figure.
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In the "Auto Account Setup" window, choose Manual setup or additional server types>Next ģ.
Control panel>Mail>Show profiles>Add>type a name for the new profile>OK Ģ. Through my test on my Outlook 365 (version 2106(Build 14131.20278 Click-to-Run)), I have configured my Gmail account(as the alias of my account) successfully. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If the response is helpful, please click " Accept Answer" and upvote it.
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Hope to help you! If your issue has any update, please feel free to post back.
In addition, considering the impact of outlook 365 client corruption, it is recommended that you could try to fix the outlook program. Please make sure you have upgraded your Outlook to the latest version. (In order to prevent the disclosure of your privacy, please hide your personal information.)įor the outlook 365 client, is there any error pop-up when you add a custom domain account? And what's the version of your Outlook365? (File > Office Account > About Outlook). How did you configure it in outlook 2016 and what account type did you configure(POP/IMAP/Exchange)? If possible, please provide a screenshot of your successful configuration on the outlook 2016 client. According to your description, I noticed that you can successfully add your custom domain account in other clients, but not in outlook 365 client.
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